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FAQ

We know that when you are looking for a new website, you have lots of questions. We don’t mean random questions that no one really cares about, but actual questions that you need answering.

We get straight to the point!

Our Website Design Questions
Our SEO Questions
Our Hosting & Care Questions
How much does a new website cost?

Every website we create is bespoke based on the clients’ requirements so the cost of a new website will depend on what is required. However, to help give you an idea our websites generally start from £1600 plus VAT.

You can read a blog post we wrote here that helps you to understand more about website costs.

Why can you not do the website cheaper for us?

It is important to us that your website gets results for your business. That is always our aim. If we start to cut corners and spend less time on a website build, then this will reflect on the overall impact. That is why we will always give you the best price we can the first time to ensure you get the results you are looking for.

How long does it take to design and build a new website?

The length of time it takes to create a new website is based on a number of aspects. The size of the website and getting all the content together are two of the key aspects. On average as long we can get the content, we require from you a new website should take 6-10 weeks.

How do I know your websites are any good?

Yes, don’t take our word for it. As good as we say we are you need to hear it from our customers. Read our reviews on Facebook here and Google here. We are sure you will be happy with what you see.

What if I don’t like what you design for us?

The first stage of our web design process is to design a mock-up of your new home page. This is our interpretation of what your new website main page will look like based on your brief and our conversations. This gives you a clear insight into what we are thinking for your new website and allows you to feedback to us. We will not move onto the website build stage until you are 100% happy with your website design ensuring you will get exactly what you want.

What are your payment terms?

Our payment terms are a 50% deposit at the time of order and then the final 50% prior to the new website going live. You can read our full terms and conditions here.

Who hosts the website?

If we create your new website for you then we would manage your hosting for you. We care for each website we launch and want to ensure it is safe and looked after. We have a number of hosting packages that give you different levels of care, you can see these here.

How will you communicate with us through the process?

We pride ourselves on giving each of our clients the best of service. Once you have agreed to have your new website built by us, we will add you to our project management software called Basecamp. This will give access to any of your team members that are involved in the project and ensures smooth communication throughout the life of your project.

What will you need from me?

There will be a number of things that we require from you depending on the details of the project. Things like branding, images and text need to be collected for the project. You may provide this for us or many of our clients have us write the content for them.

Can I update the website once it is live?

Yes, we always provide clients with a login to their new website. This means you have access to make certain updates to the website if you wish.

What do you build the website in?

All of our websites are built in WordPress. We believe this is the number one content management system that is available and is the best choice for our clients.

Have a read of this blog on why we recommend WordPress.

What If I don’t want my new website built in WordPress?

We only build websites in WordPress so if you are 100% sure you want a different platform then we would not be the agency of choice for your business.

Will the new website be mobile responsive?

Yes, every website that we build is mobile responsive. We will design your new website so it works as it should on mobile and tablet as well as your desktop computer.

Do you include SEO with your website?

Yes, we include foundational SEO with all our website build projects. When we quote you on your new website, we will include full details of what is included in terms of SEO, so you know exactly what you are getting when you work with us.

How long will it be before I am ranking high on Google?

Isn’t this the million-dollar question and there is no clear answer to that question. Search engines change the way they work on a regular basis. It also depends on your industry, competition and geographical area you work in. We have seen some of our clients rank high on Google in just a few weeks whilst others much longer.

The reality is that there is no guarantee that you will appear number one on Google. This is especially the case if you have big competitors with massive marketing budgets.

How much does SEO cost?

Every client is different and so are their requirements. Before we discuss costs with you, we need to know more about your business, your website, your goals, your competitors and your industry. All this plays a part in your SEO and how much it is going to cost.

How will I know what SEO you are doing for me?

We will discuss your SEO strategy and what needs to be done in advance of starting work for you. We want you to be clear on what work we are undertaking and the process we will be working through to help you get improved results.

Do you send me reports on a regular basis?

The simple answer to this is, yes, we do. Approximately every 6 weeks we will send you a report that outlines, our goals, what we have done in the last period, what we are doing in the next period and the results. Our aim is to be as transparent as possible, so you know where your money is going.

How much does website hosting cost?

We have 3 website hosting packages that you can see here. Our very basic package is £95 plus VAT up to our top package which is £300 plus VAT. Each of our packages offers a different level of cover and care so it is important to understand what you need. One of our team can always discuss this with you in more detail and answer any questions you have.

Do I need website hosting?

Every website has to have hosting, this is what enable your website to be displayed on the internet.

What is hosting?

Put simply, hosting is what enables your website to appear online. Your website will be placed on a server that will connect with your domain name to allow your website to be live for the world to see.

Can I host my own website?

For any websites that we create we encourage clients to use our hosting which allows us to take responsibility for your website. We want your website to always be as fast, efficient and safe as possible. Having your website with us helps us manage this.

A few of our clients do host their own website and if this is something you require, we will always discuss this with you.

Do you buy my domain name for me?

The simple answer to this is, yes, we do. Approximately every 6 weeks we will send you a report that outlines, our goals, we have done in the last period, what we are doing in the next period and the results. We aim to be as transparent as possible, so you know where your money is going.

Who will own the domain name?

As we will always ask you to buy your own domain, this means that you own it. Owning your domain is important for your business as it protects you and ensures you have full control over it.

Email Us: hello@choosepurple.co.uk
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